At Texcellency, we’re a team of dedicated humans, and like all humans, we’re prone to the occasional mistake. If you’ve encountered any issue while browsing our website or during the purchase process, we would be grateful for the opportunity to learn from your experience. Your feedback is incredibly valuable to us.

We may not be omnipotent, but we promise to do our very best to resolve any issue you’ve faced as quickly as possible. Please don’t hesitate to reach out—we’re here to help and to make sure your experience with Texcellency is a smooth one. Thank you for your understanding and patience!